Foreclosure - 3rd Party Negotiator - What They Know That You Don’t?
As a managing partner of Real Estate Foreclosure Help also known as http://real-estate-foreclosure-help.com we understand and explain to homeowners the banks point of view. I have seen it first hand, homeowners becomes so frustrated calling the bank, that they simply give up. When hiring a 3rd party negotiator to contact the bank, the results are just a tad different, unless you reach a 3rd world country..(thats another blog entirely.)
When a 3rd party negotiator contacts your lender there is two things going, one the lender understands that they will not receive any money without placing the terms in writing, secondly, the actual mitigator does not know if the party has been hired to check out the quality of the customer care. When most homeowners call they are lacking normally two things, patience and understanding of how the mitigator process works. This in turn causing anxiety and frustration in there tone, resulting in a “conflicted” conversation of a mitigator that is usually over worked and underappreciated. What happens at your job when you get an angry customer, and you feel you are over worked and underappreciated? When you help someone, even if is doing your job, you want to feel appreciated. That’s the same way that mitigator wants to feel when they are doing there job.. On the flip side, doesn’t the bank want to help people? No not really, the banks you must remember wants to make money or save money, caring about the homeowners, simply is not there business.
Customers feel that banks are not prepared to help them, if they were they would have a much smoother process, the truth is, what banks want to admit that they have an entire department for BAD LOANS? That is pretty hard to explain to the investors who were sold on making money off of the loans.
There is so much more information to working with the lenders then the normal. Most professionals are media outlets states just give your lender a call, and try to work out a plan? yeah right, I wonder how many times they tried to get through or how long they have been on hold.
Maybe they should tell the homeowners the normall hold time for bank such as country wide, ocwen, asc, chase, could be up to 45 minutes to an hour and a half.
contributed by help@real-estate-foreclosure-help.com
[…] tntalk wrote an interesting post today onHere’s a quick excerpt As a managing partner of Real Estate Foreclosure Help also known as http://real-estate-foreclosure-help.com we understand and explain to homeowners the banks point of view. I have seen it first hand, homeowners becomes so frustrated calling the bank, that they simply give up. When hiring a 3rd party negotiator to contact the bank, the results are just a tad different, unless you reach a 3rd world country..(thats another blog entirely.) When a 3rd party negotiator contacts your lender there is […]